Routes & Reflections
Guiding you through the complexities of global e-commerce logistics
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Retailer Resources The Impact of the 2024 U.S. Election on E-commerce Retailers: What Trump's Return Means
The upcoming US presidency shift could bring significant changes for e-commerce retailers. While there may be benefits, the proposed tariffs on imports could raise product costs and erode profit margins. Retailers need to adapt to mitigate the impact of these changes.
Published: 19 Nov 2024
Global Expansion Ship Smarter, Not Harder: The Perks of China Consolidation for Growing Brands
Learn how consolidating shipments can reduce shipping costs, improve delivery times, streamline inventory management, and support sustainability
Published: 7 Nov 2024
Global Expansion Hidden Opportunities in Japan
This blog explores lesser-known opportunities for brands looking to expand into Japan, highlighting emerging trends that can drive significant growth.
Published: 22 Oct 2024
Global Expansion Japan: A Lucrative Opportunity for E‑commerce Retailers
As the digital era continues to reshape global commerce, Japan stands out as an exceptionally promising market for e-commerce retailers.
Published: 9 Oct 2024
Global Expansion Meeting Japanese Fulfillment Expectations
Japan’s e-commerce market is renowned for its high standards in delivery and customer service. If you're looking to expand into this meticulous and dynamic market, understanding and meeting these expectations is crucial. Let’s delve into what makes Japanese fulfillment unique and how you can adapt your strategies to succeed.
Published: 26 Sept 2024
Growth Strategies The Importance of Demand Forecasting for Your Business
Demand forecasting is a critical component of running a successful business. It involves predicting the future demand for your products based on historical data, market trends, and other influencing factors. Accurate demand forecasting allows you to anticipate customer needs, manage inventory effectively, and ensure that your business runs smoothly, particularly during peak periods such as promotions, sales, or seasonal spikes.
Published: 5 Sept 2024
Global Expansion Direct Injection Shipping: A Disruption in Traditional E-commerce Models
In the ever-evolving world of e-commerce, direct injection shipping has emerged as a game-changer, offering significant advantages over traditional shipping methods. This model has been effectively utilised by companies like SHEIN and Temu to streamline their operations and enhance customer satisfaction. But what exactly is direct injection, and how does it work?
Published: 22 Aug 2024
Global Expansion The Essentials of End-to-End Cross-Border Shipping Solutions
Discover the key advantages and processes of end-to-end cross-border shipping solutions for ecommerce businesses, including freight forwarding, customs clearance, warehousing, and last-mile delivery.
Published: 8 Aug 2024
Growth Strategies Outsourcing Logistics: A Strategic Move for Online Retailers
Online retailers of all sizes are increasingly turning to outsourcing logistics to optimize operations and cut costs when looking to scale. Levi Strauss & Co. is the latest example, shifting to a hybrid logistics model that integrates third-party logistics (3PL) providers with their insourced operations, a strategy aimed at enhancing their direct-to-consumer (DTC) channels and reducing fulfillment expenses.
Published: 23 Jul 2024
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Growth Strategies Preparing for Peak Season: A Guide for Ecommerce Retailers
As the retail calendar heats up from Black Friday through to Christmas and beyond, ecommerce businesses face a crucial window that can account for over 30% of annual sales. With increased competition and consumer expectations, preparation is key to maximizing success during this busy period. Effective collaboration with your logistics provider can be the difference between a smooth, profitable season and a chaotic, stressful one. Here’s how you can get your ecommerce store ready for the peak season through effective collaboration with your logistics provider.
Published: 11 Jul 2024
Global Expansion Unlocking EU E-commerce Potential: A Retailer’s Guide to Success in the Netherlands
In our latest ebook, we’re diving into the opportunities of the European Union (EU) market, focusing on the strategic advantages of setting up in the Netherlands. Positioned as a gateway to the EU, the Netherlands offers unique advantages for retailers looking to expand their reach.
Published: 28 Jun 2024
Operational Excellence What Makes a Good Logistics Provider?
Choosing the right logistics provider is crucial for the success of your e-commerce business.
Published: 2 Jun 2024
Global Expansion Unlocking Opportunities: How US Brands Can Expand into the EU Market
With over 742 million consumers, the European Union (EU) presents a lucrative market for US brands seeking growth opportunities. As the third richest economy by GDP, behind only the USA and China, the EU offers a stable and expanding market for expansion.
Published: 16 May 2024
Global Expansion Market Matters: Canadian vs. US E-commerce — What Every Retailer Needs to Know
Published: 2 May 2024
Retailer Resources Negotiating Effective Logistics Contracts: Tips for Ecommerce Retailers
A streamlined supply chain is more than just a necessity, it sets you apart from the competition. With consumer expectations around delivery speed and service quality increasing, the efficiency of logistics operations becomes paramount.
Published: 15 Apr 2024
Global Expansion Unlock the Australian E-commerce Market with our Comprehensive New eBook
Are you ready to explore the vast and diverse landscape of Australian e-commerce? Look no further because we’ve got just the guide you need to turn your expansion dreams into a reality. Introducing our latest ebook, “Selling to the Land Down Under: Strategies for Entering the Australian Market as a Foreign Entity.”
Published: 28 Mar 2024
Retailer Resources Demystifying Logistics
A Retailer’s Guide to Identifying and Rectifying Mystery Charges
Published: 8 Feb 2024
Operational Excellence Leveraging Order Orchestration to Become More Sustainable
In an era where sustainability has become a paramount concern for businesses across the globe, finding innovative ways to reduce our environmental footprint is crucial. For ecommerce and retail companies, one often overlooked but highly impactful avenue for sustainability lies in order orchestration.
Published: 25 Jan 2024
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Growth Strategies Black Friday and Cyber Monday Logistics: A Retailer’s Guide
As the holiday season approaches, ecommerce retailers worldwide are gearing up for the annual shopping extravaganzas of Black Friday and Cyber Monday. These two events are pivotal for online sellers, offering unparalleled opportunities for growth and profitability.
Published: 26 Oct 2023
Retailer Resources Mastering Peak Season
A Success Guide for Ecommerce Retailers Peak Season Logistics Success
Published: 12 Oct 2023
Retailer Resources We’re Making Returns Easier
Drop off Your Package at Any National Post Office in the EU
Published: 14 Sept 2023
Retailer Resources Are you seeing red flags in your logistics relationship?
Published: 1 Sept 2023
Operational Excellence Sustainability: It’s just smart business
Optimizing your supply chain for lower costs and fewer emissions
Published: 18 Aug 2023
Growth Strategies From Garage to Growth: What to Expect When Working with a Logistics Provider
Congratulations on taking the next step in growing your e-commerce business! As you transition from your garage/ storage space, partnering with a logistics provider becomes crucial for efficient and seamless operations. However, understanding what to expect when working with a logistics provider and adjusting your outlook accordingly can help ensure a successful collaboration.
Published: 3 Aug 2023
Global Expansion Unlock the UK E-Commerce Market with Our Comprehensive New eBook
Are you planning to tap into the vast potential of the UK’s booming e-commerce market? Whether you’re a seasoned online retailer or a newcomer looking to expand your global footprint, understanding the new post-Brexit landscape is crucial.
Published: 27 Jul 2023
Retailer Resources Looking for needles in haystacks?
We’re looking at what makes a logistics partner stand out amongst the rest
Published: 20 Jul 2023
Retailer Resources Pitfalls of Logistics for E-commerce Retailers
It can sometimes feel like getting orders to your customers is an even greater challenge than getting visitors to your website.
Published: 8 Nov 2022
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Operational Excellence Need it Next Day? No problem!
Retailers that can offer speedy delivery without breaking the bank have a sharp competitive edge in the marketplace.
Published: 20 Jun 2022
Growth Strategies Borderless360 Client Success: The partner you can count on
In retail, your customer’s experience is paramount to ensuring the success of your business. And ensuring a smooth logistics experience is a huge part of that.
Published: 7 Jun 2022
Retailer Resources Optimize your shipping and fulfillment with our 3PL switch guide
So, you’ve optimised your supply chain and started working with a Third Party Logistics (3PL) provider. Using a unified method to handle inventory and shipping, and harnessing their centralized systems and networks, you’ve been able to accelerate and grow your business.
Published: 2 Feb 2022
Retailer Resources The COP26 Clydebank Declaration: The future of green shipping?
Published: 21 Dec 2021
Operational Excellence Climate Conscious Shipping & Fulfillment
Published: 14 Sept 2021
Global Expansion Going Global: Our Guide to Success
The rise of the online store has opened up a world of opportunity for businesses. It has allowed start-ups and established businesses alike to capitalize on new markets and, why not, the benefits of expanding internationally are countless!
Published: 16 Jul 2021
Operational Excellence Why proactive tracking is important
Whether you’re an e-commerce retailer, supply chain person, or customer, we’ve all raced through these common questions whilst waiting for our packages: “Where is my order? Has it shipped yet? How long will it take? Will I be home when it arrives?”
Published: 10 Jun 2021
Operational Excellence Ship now, pay later: The advantages of customs bonded warehousing
Published: 18 May 2021
Global Expansion Riding the e-commerce wave
A couple of decades ago, the idea that you could order food, buy a handbag, or even enrol in a university using your smartphone, tablet or laptop was considered almost impossible. Now, with the recent e-Commerce boom, consumers demand convenience, flexibility, speed and transparency in every purchase online.
Published: 22 Apr 2021
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Retailer Resources Feeling thrown by USPS Zones?
You may be scratching your head looking at a US map, wondering what USPS zone your package is going to. When in reality, you’d be asking the wrong question!
Published: 29 Mar 2021
Operational Excellence The world has changed. Start packaging for the future.
As consumer awareness of ecommerce’s environmental impact grows, sustainability is taking a leading role in e-tailers’ strategies. The pandemic has caused an unprecedented increase in online sales, and more consumers than ever are voting with their wallets for brands whose principles align with theirs.
Published: 1 Mar 2021
Retailer Resources The Future is Fulfilment: 4 Ecommerce Shipping Trends to Watch
Published: 9 Feb 2021
Global Expansion Brexit and shipping in the UK
With Brexit fast approaching, it’s important to know how it could affect your business when shipping in and out of the UK. We’ve outlined below some of the changes coming into effect in the new year.
Published: 5 Jan 2021
Global Expansion What new US shipping rules mean for your e-commerce business
For years, the cheapest option retailers have had for sending e-commerce purchases into the US was Postal Injection — a simple process that involves retailers sending items from their local post office after which they’re shipped across the pond before being redistributed by the US Postal Service (USPS)
Published: 5 Jan 2021
Retailer Resources Don’t let insurance fall through the cracks
Published: 5 Jan 2021
Global Expansion Two great businesses on the cusp of international expansion. One costly difference.
Bill’s business has been doing really well during the pandemic as more people are choosing to holiday domestically. He runs Sydney Boat Supplies, an online shop selling accessories for boats, towables, knee boards, waterskis, that kind of thing, to the Australian market.
Published: 30 Sept 2020
Retailer Resources They say a picture paints a thousand words.
Published: 19 Aug 2020
Operational Excellence Customers will expect their ‘after-purchase experience’ to take place within their favorite messaging apps
The line for coffee is long. Anna’s on her phone browsing shoes for Friday night. The Louboutin’s with the detail on the heel are a stretch — ‘Skinny cappuccino!’ — but she does deserve to treat herself; it’s been a demanding week after all. Add to basket.
Published: 9 Apr 2020
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Operational Excellence Retailers can promote customer returns as selling points
Oliver cooks. He loves to make one-pot wonders that serve-up specialities in numerous portions. Curries, stews and casseroles for days. It’s cheaper that way.
Published: 9 Apr 2020
Global Expansion Selling Aussie brands to the USA
Aussie brands that aren’t selling to the US are not just missing out on one of the world’s largest and fastest growing consumer markets, they’re also missing an opportunity to attract Americans familiar with their brand who are visiting Down Under. After all, shopping remains one of the most popular activities for holidaymakers.
Published: 9 Apr 2020
Retailer Resources Direct-injection Shipping
Published: 9 Apr 2020
Operational Excellence Order orchestration
MANY online retailers take advantage of Hong Kong’s (HK) tax-free port and strategically advantageous location beside China with its rich manufacturing heritage.
Published: 9 Apr 2020
Retailer Resources Ready for Chinese mobile payments, UK?
Published: 9 Apr 2020
Growth Strategies Borderless360 grows offering with more and better trade lanes
Published: 9 Apr 2020
Operational Excellence What you need to know about tracking updates
We feel neglected when we don’t get enough of them, annoyed when we get too many, and don’t give them a second thought when we get just enough. We’re talking about order tracking notifications (of course).
Published: 8 Apr 2020