Pitfalls of Logistics for E-commerce Retailers

It can sometimes feel like getting orders to your customers is an even greater challenge than getting visitors to your website.

The average e-commerce retailer spends 11% of their turnover on logistics. The e-commerce industry grew by 27% in 2020, and it’s predicted to reach almost $650 billion by 2025. However, more than half (53%) of retailers say delivery and fulfilment logistics pose a significant challenge.

And with studies showing that nearly seven in 10 (67%) say they won’t shop with a brand again after a poor delivery experience, getting your e-commerce logistics strategy right is more important than ever.

With risk, there is also opportunity. More and more consumers are relying on online shopping — it is estimated that 95% of purchases will be made online by 2040 — creating more opportunities for your business.

In our latest eBook, Pitfalls of logistics for E-commerce Retailers, we’ll explore the most common hurdles in logistics, as well as crucially, ways to mitigate and solve them.

Get a detailed understanding that will help you control costs, take advantage of tracking capabilities, harness growth, utilize powerful tools, get cross border clarification, own order resolution, protect your business, optimize technology and ultimately, be in the driver’s seat when it comes to your company’s logistics.

Get to grips with problems and harness powerful solutions in our latest eBook, Pitfalls of logistics for E-commerce Retailers.

“We at Borderless360 know that when retailers have full visibility of their supply chain, can easily get in touch with customer support at any time of day, can keep track of enquiries simply, and can easily collaborate with their teams on the same platform, magic things happen for their business. We know that when retailers have ambitions to scale globally, disconnected email and telephone support just doesn’t cut it. Losing email threads and keeping track of phone calls is a headache no one needs. With our veteran experience in the industry and constant feedback loops with our clients, we have developed support tools that ensure the smoothest experience for you and your customer.”

Iden Nissan
Client Success Manager at Borderless360