Product
Borderless360 is a SaaS application that gives retailers the ability to excel with fewer decisions. It is a single connected system for multi-platform sales, shipping and customer communication.
The key benefits clients use Borderless360 for are lowering shipping costs and improving profitability, simplifying logistics and communication, while also allowing access to new markets. They do this by connecting integrations and digital payments in multiple marketplaces to drive revenue, by discovering the best shipping routes and rates and integrating supply chains to be more efficient and cut costs, and by reaching customers and sending high-value messages in any social channel for a simpler, human experience.
Borderless360 is for globally ambitious retailers.
Borderless360 is available in all countries in Europe with dedicated warehouses in the UK and the Netherlands. In Australasia we have warehouses in Australia, New Zealand, Japan and Hong Kong. Our North America facilities are spread across the East and West coast in the US, and Canada. If you would like to use Borderless360 elsewhere, contact us
A simple consultation to identify your business logic will be followed by a short phase of disruption-free technical integration, typically lasting 2 days.
Your existing software will not be affected as Borderless360 integrates seamlessly through advanced APIs.
Borderless360 integrates sales you make on Shopify, Shopify Plus, Magento 1, Magento 2, Amazon (Australia, Germany, UK, and Japan), eBay (Australia, and the US), and Rakuten (Germany). You can also integrate sales in Chinese marketplaces WeChat, JD.com, Kaola, and Amazon China. If you would like to sell elsewhere, contact us
You have full visibility and control to action orders when they enter the system. Tracking notifications are generated, sent and recorded automatically.
We have 50 integrations with international and local couriers. You’ll be able to choose international and final-mile couriers most suited to your budget and desired delivery performance and you’ll have control of this at all times.
You can support customer returns in all countries.
3PLs specialize in integrated operation, warehousing and transportation services which can be scaled and customized to your needs based on market conditions, such as the demands and delivery requirements for your products. We only use 3PLs who have been through a rigorous screening process for performance and reliability.
Some of our plans give you access to a 3PL component enabling you to send orders to virtual warehouses for faster fulfillment. Note that this feature requires an additional technical integration.
Direct Inject Shipping is our name for cross-docking, a practice in logistics of unloading products from an incoming courier and loading these products directly onto outbound couriers, with little or no storage in between. It is also desirable to Direct Inject because shipments can be included amongst larger shipments, achieving lower shipping costs. Typically, Direct Inject times are 4-9 days and are tracked end-to-end with a signature.
Borderless360 integrates with a number of prominent Direct Injection couriers across many locations. You can integrate with any of our Direct Injection couriers. Please see our Integrations Directory for more details.
Following the consultation of 2 days, you can begin using the system immediately.
Our unified communication feature enables you to message your customers in modern social channels, including Amazon, eBay, Facebook Messenger, Telegram, WhatsApp, China’s WeChat, and more.
Borderless360 supports English.
Payments
All payments are received online when you register.
You are billed electronically on the first day of each month.
Account
If you close your account, you no longer have access to Borderless360 and its capabilities. Rest assured, you can export all of your customer and order data as a CSV file at any time.
Resources
Our Resources give you access to comprehensive knowledge in the form of articles, videos and live support.